Privacy policy

1. Data controller and contact

Data controller: Tamara Teresa Pérez López

Trading name: Vulcanexa

Tax ID: 78551697G

Address: C. Cecilio Báez, 2, 35507, Las Palmas

Email: info@vulcanexa.com

Telephone: 711 53 76 58

2. Data processed

Forms may collect your full name, email address, telephone number, selected solution, message and, in the configurator, information about the property, its access points and security requirements. Technical data strictly necessary to process the submission may also be handled.

3. Purpose

The data is used solely to respond to your enquiry, prepare requested information or a proposal, and maintain the communications necessary in relation to that request.

4. Legal basis

The legal basis for processing is the consent given when submitting the form and, where applicable, steps taken at the request of the data subject prior to entering into a contract.

5. Retention

Data will be retained for as long as necessary to handle the request and any obligations arising from the commercial relationship or applicable regulations.

6. Recipients

Data will not be sold or shared with advertisers. Technical, hosting or email providers may be involved only where necessary to provide the service.

7. Your rights

You may request access, rectification, erasure, objection, restriction or portability by writing to info@vulcanexa.com. You may also withdraw consent where applicable.

If you believe that the processing of your personal data breaches applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es.

8. Security

Vulcanexa applies reasonable measures to protect information against unauthorised access, loss or misuse.